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By:

Quaid Najmi

4 January 2025 at 3:26:24 pm

Rs 1,136-cr digitisation contract under scanner

Disclosures on pricing and volumes in a five-year modernisation project have raised questions about costs and oversight. Mumbai: A project described as a routine “digital transformation” of Maharashtra’s registration machinery has raised eyebrows after regulatory disclosures indicated that its billing could reach a staggering Rs 1,136 crores over five years. The Inspector General of Registration & Controller of Stamps (IGR), which comes under the state’s revenue department, has issued a...

Rs 1,136-cr digitisation contract under scanner

Disclosures on pricing and volumes in a five-year modernisation project have raised questions about costs and oversight. Mumbai: A project described as a routine “digital transformation” of Maharashtra’s registration machinery has raised eyebrows after regulatory disclosures indicated that its billing could reach a staggering Rs 1,136 crores over five years. The Inspector General of Registration & Controller of Stamps (IGR), which comes under the state’s revenue department, has issued a Letter of Intent to a consortium led by the Navratna public-sector firm RailTel Corporation of India Ltd., alongside the Nashik-based infrastructure company Ashoka Buildcon Ltd. The consortium has been appointed as managed service provider for a comprehensive modernisation of IGR offices across the state. The five-year turnkey contract covers end-to-end operation and maintenance of IT systems, networks, cloud services and application infrastructure, as well as the scanning of official documents. Execution is scheduled to run until March 19, 2032. It is the financial structure, rather than the scope, that has prompted unease. The approved rate for scanning registered documents is Rs 24.75 per page. Industry sources say prevailing market prices for bulk document scanning typically range between Rs 3 and Rs 6 per page - roughly a quarter of the contracted rate. Costly Contract In identical filings with the NSE and BSE last week, the consortium partners referred to historical data in the request for proposals showing that an average of 9.18 crores pages were scanned annually over the past five years. At the agreed rate, this would translate into payments of around Rs 227 crores a year, taking the projected total to about Rs 1,136 crores over five years. The contract does not specify a ceiling, and payouts are expected to vary with actual volumes. Critics and watchdogs argue that the absence of a fixed cap, combined with a per-page charge well above market levels, leaves room for inflated bills or padded volumes. Prafful Sarda, a Pune-based social worker, questioned the rationale for outsourcing the task. Even if Rs 10 per page were taken as a generous benchmark using advanced machines, Sarda asked, “what is the need to award the scanning contract at a massive cost to outsiders when the state government can itself do it at a much lower cost.” He also raised doubts about the composition of the consortium. “What is the expertise in IT-related work of Ashoka Buildcon Ltd., which is a road infra developer. Moreover, scanning is an easy process – a 100-page file can be scanned and uploaded in barely five minutes. Massive discounts are offered for bulk works. Are the IGR staffers so over-burdened that scanning work has to be outsourced at exorbitant public cost?” Sarda said. According to him, contractors would gain access to sensitive land and property records, as well as information on real-estate preferences and market trends, potentially giving them an early advantage in identifying future development opportunities. He compared the case to what he described as the IRCTC spending Rs 2,619 crores on website upkeep and maintenance over three years, along with Rs 1,950 crores in UPI fees, figures cited in an RTI reply and reported earlier by this newspaper. When contacted, a spokesperson for Ashoka Buildcon said the company was a minority partner in the RailTel-led consortium and that “hence, we are not allowed to speak in the matter.” The spokesperson also declined to comment on when the five-year contract would commence, noting only that the stipulated completion date is March 2032.

Bad Roads, Ugly Politics


The pathetic state of roads in Mumbai city as well as its suburbs has made daily commute a dangerous affair. The residents are miffed with the BMC over its lackadaisical attitude. Mumbaikars tweet photos, post videos to grab attention, but everything is in vain. Who cares for the common people. Backbreaking journeys have become part and parcel of life. Political leaders are busy mud-slinging.


This year the monsoon took a break after almost four and half months. During this time some of the roads virtually became non commutable. It may be recalled that the Chief Minister Eknath Shinde first announced to make Mumbai roads pothole free.


Its almost two years now the BMC has concretised only 9 percent of roads it planned to concretise. This decision was taken when it came to light that due to the properties of bitumen in asphalt roads, potholes are a regular occurrence due to contact with water during monsoons.


Hence, to solve the problem of potholes, the corporation has adopted a policy of cement concreting of 6-meter-wide roads in phases. The decision was taken but the dilly-dallying affair made things more difficult.


Mumbai’s traffic does put a lot of strain on roads which is not the case in the other developed countries. Second most important aspect is concretisation of roads is done partly and in phases.


The worst problem which is faced is repeated digging for cables and drainage, which weakens the roads. Above all corruption in BMC makes matters worse as a result everything comes to grinding halt.


According to experts, repairing potholes is a reaction with symptomatic treatment. By and large we are dispensing superficial treatment without addressing the root cause. The long-term solution will be to have roads with no potholes but what we need is the means and technology to achieve this. But for this political will is necessary which we lack on every step.


Mumbaikar’s are convience that corruption in the municipal corporation is the main reason. Contractors have had a monopoly over the last 20 years and this is the reason why reputed companies never come ahead for these projects.


As a result, in the name of attendance and repair, the BMC does shoddy work. Crores are spent but the end result is nothing. The BMC is not paying attention to the crust. If the crust is weak, potholes will see an increase. Without any thought or technical know-how, potholes are filled with cold mix.


This is the reason why the city and suburbs continue to have craters on the roads.


Craters, a serious threat to the safety and security of people. Mumbaikars fade up from their repeated visits to orthopedic surgeons.


They are in a mood to teach a proper lesson to those who were at the helm of the affairs.

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