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By:

Madhukar Mazire

12 November 2024 at 3:30:20 am

India Needs a Credit Repair Framework—Not Permanent Financial Punishment

India’s financial system has made remarkable progress in expanding credit access. Yet, there is a quiet crisis unfolding beneath the surface—millions of otherwise responsible borrowers remain locked out of formal credit due to temporary financial distress experienced during extraordinary times. The COVID-19 pandemic, followed by economic disruptions, medical emergencies, and employment instability, pushed many individuals into short-term loan defaults. These were not cases of wilful...

India Needs a Credit Repair Framework—Not Permanent Financial Punishment

India’s financial system has made remarkable progress in expanding credit access. Yet, there is a quiet crisis unfolding beneath the surface—millions of otherwise responsible borrowers remain locked out of formal credit due to temporary financial distress experienced during extraordinary times. The COVID-19 pandemic, followed by economic disruptions, medical emergencies, and employment instability, pushed many individuals into short-term loan defaults. These were not cases of wilful negligence, but of systemic shock. However, our credit reporting and scoring mechanisms continue to treat such defaults as permanent red flags, often without scope for contextual review or rehabilitation. Recently, I submitted a proposal to the Reserve Bank of India (RBI) and the Ministry of Finance urging the introduction of a structured Credit Repair and Rehabilitation Framework—one that balances credit discipline with economic realism and human fairness. Why Credit Repair Matters Now India is aiming to become a $5 trillion economy, driven by consumption, entrepreneurship, and MSME growth. Yet, credit exclusion acts as a silent brake on this ambition. When salaried professionals, small entrepreneurs, and self-employed workers are denied access to loans years after a one-time crisis default, we unintentionally push them toward informal lending, higher interest rates, or economic stagnation. A rigid “once-defaulted, always-risky” approach may protect balance sheets in the short term, but it undermines long-term credit expansion and trust in the formal system. Learning from Global Practices Globally, regulators are rethinking this approach. For instance, the People’s Bank of China (PBOC) has recently introduced a regulated credit repair mechanism allowing borrowers with limited, time-bound overdue records from crisis periods to restore creditworthiness. Importantly, this does not weaken credit discipline—it strengthens it by distinguishing temporary hardship from habitual default. India, with its robust digital banking and credit infrastructure, is well-positioned to design an even more nuanced and accountable framework. What a Balanced Framework Could Look Like A well-regulated credit rehabilitation policy could include: • Eligibility limited to crisis-period defaults, officially notified by regulators • Caps on overdue amount and frequency • Mandatory cooling-off periods and improved repayment behaviour • Bank-led review and approval mechanisms • Clear RBI guidelines for credit bureaus on data correction and updating Such a framework would be conditional, transparent, and auditable, ensuring no dilution of systemic risk controls. Economic Inclusion Is Economic Strength Credit systems are not merely risk filters—they are economic enablers. A borrower who recovers, repays consistently, and rebuilds financial discipline should not remain excluded indefinitely due to a past crisis. True financial inclusion is not just about opening accounts or issuing loans—it is about allowing recovery, rebuilding trust, and restoring dignity within the system. The Way Forward This is an opportune moment for RBI and the Finance Ministry to initiate a structured consultation with banks, NBFCs, credit bureaus, economists, and consumer representatives to explore a calibrated credit repair framework tailored for India. Second chances, when governed responsibly, do not weaken economies—they strengthen them. As India charts its next phase of growth, our credit policies must evolve from being purely punitive to progressively rehabilitative, without compromising prudence.

Bad Roads, Ugly Politics


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The pathetic state of roads in Mumbai city as well as its suburbs has made daily commute a dangerous affair. The residents are miffed with the BMC over its lackadaisical attitude. Mumbaikars tweet photos, post videos to grab attention, but everything is in vain. Who cares for the common people. Backbreaking journeys have become part and parcel of life. Political leaders are busy mud-slinging.


This year the monsoon took a break after almost four and half months. During this time some of the roads virtually became non commutable. It may be recalled that the Chief Minister Eknath Shinde first announced to make Mumbai roads pothole free.


Its almost two years now the BMC has concretised only 9 percent of roads it planned to concretise. This decision was taken when it came to light that due to the properties of bitumen in asphalt roads, potholes are a regular occurrence due to contact with water during monsoons.


Hence, to solve the problem of potholes, the corporation has adopted a policy of cement concreting of 6-meter-wide roads in phases. The decision was taken but the dilly-dallying affair made things more difficult.


Mumbai’s traffic does put a lot of strain on roads which is not the case in the other developed countries. Second most important aspect is concretisation of roads is done partly and in phases.


The worst problem which is faced is repeated digging for cables and drainage, which weakens the roads. Above all corruption in BMC makes matters worse as a result everything comes to grinding halt.


According to experts, repairing potholes is a reaction with symptomatic treatment. By and large we are dispensing superficial treatment without addressing the root cause. The long-term solution will be to have roads with no potholes but what we need is the means and technology to achieve this. But for this political will is necessary which we lack on every step.


Mumbaikar’s are convience that corruption in the municipal corporation is the main reason. Contractors have had a monopoly over the last 20 years and this is the reason why reputed companies never come ahead for these projects.


As a result, in the name of attendance and repair, the BMC does shoddy work. Crores are spent but the end result is nothing. The BMC is not paying attention to the crust. If the crust is weak, potholes will see an increase. Without any thought or technical know-how, potholes are filled with cold mix.


This is the reason why the city and suburbs continue to have craters on the roads.


Craters, a serious threat to the safety and security of people. Mumbaikars fade up from their repeated visits to orthopedic surgeons.


They are in a mood to teach a proper lesson to those who were at the helm of the affairs.

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